It is actually surprising how little computer users know and understand about their computers and computer security. Thus it is obvious that whenever something bad happens to their computers, computer users need professional help. PCTechHotline is one of the applications that make use of the fact that users seldom understand what has gone wrong with their systems. It is important to realize that PCTechHotline is not a malicious computer infection or a system threat. Nevertheless, it is categorized as a potentially unwanted program and if you had no intention to install the application on the PC, it would be in your best interest to remove PCTechHotline right now.
There are several similar programs, and PCTechHotline even has a clone application that is called 24x7help. Although PCTechHotline is available for download at pctechhotline.com and 24x7help is distributed via 24x7help.org, both websites are hosted on the same server, and both applications are developed by Crawler, LLC. The fact that PCTechHotline has an official home page boosts its image, but the problem is that the main web page is not the sole distributor of this application. Rather than being downloaded from the home page, PCTechHotline is more often downloaded and installed bundled with freeware. For example, the clone application 24x7help has been reported to be travelling with software installers from SmartTweak (smarttweak.net/products).
PCTechHotline needs your permission to get installed on the PC, and during the installation, you can also choose or un-check the option that says “attach the PC Tech Hotline widget to all my application windows. If you choose not to attach the widget, PC Tech Hotline will continue to run in the task bar”. So in other words, it means that users can modify and customize how PCTechHotline works on their computer.
In general, this application is promoted as an assistance program that provides you with a 24/7 hotline service in the United States and outside of the country. This application does not display any commercial advertisements and unwanted activity is barely noticeable, although some computer users complain that the program was installed on their PCs without their permission, and they were forced to call the hotline to remove PCTechHotline.
However, you can easily uninstall PCTechHotline via Control Panel. It is recommended to do so, if you do not find the application useful and it merely takes up space on your hard drive. After manual removal, you should scan your system with SpyHunter free scanner, especially if PCTechHotline has arrived bundled with freeware as you are bound to have other potentially unwanted applications installed as well. Remove them too.
Windows 8
Windows Vista & Windows 7
Windows XP
Should you have any further questions on how to terminate PCTechHotline or protect your PC, please leave us a comment below.